Your Car Accident & How To Talk With Your Insurance Company On A Disputed Claim

Your Car Accident & How To Deal With Your Insurance Company On A Disputed Claim: "When you disagree with your insurance company, about a claim, you have the following 7 options which you can proceed to do, without going to court.
If your agent is unable to solve your problem, get the name and phone number of your insurance companies Claims Department. More often than not it's an 800 number. Call The Consumer Complaint Department. Talk to them because they should be able to help you.
Don't hang up until you get the specific name of the person with whom you spoke. (Make a note of the person you talked with and hold onto that until you've finished and your dispute).
Send a covering letter (to that individual with whom you spoke) that contains all the documents you have to back up your position.
All insurance companies have either an 'Appraisal Service' or 'Arbitration Service' which have been created to settle differences and/or disputes."

This is some good advice.